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Orders are shipped within 3-4 business days from our warehouse in New York, USA, subject to availability and delivered in 12-15 business days, in total.
Maple Herbs provides free shipping and delivery for all our products to every customer residing anywhere in India. No minimum order value, no conditions. Our prices are all-inclusive.
For International orders (outside India), Standard Shipping Charges apply, calculated at checkout.
We take care of your concerns while you order at mapleherbs.com- you are requested to immediately get in touch with us, if you have received wrong or damaged products. All discrepancies must be reported to us within 2 days (48 hours) of the delivery of the order.
You can inform us through a call, chat (+91 8100 322230) or customer support email (support@mapleherbs.com). Customers may be asked to provide supporting image/s or video, in case of wrong products received. Our team will verify the requests made by the customer within 24 (twenty-four) business hours from the time of receipt of the complaint. Once the claim is verified as genuine and reasonable, mapleherbs.com will facilitate prepaid return pickup for the wrong product delivered. Please ensure, however, that the product is sealed and the tags, boxes and other packaging is intact, before handing over the incorrect item to our return pickup executive.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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We can ship to virtually any address in the world. Note that there are restrictions on some products, and they cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
For more information kindly check our detailed document on Shipping and Return policy in the links mentioned below in the 'FAQ's and POLICIES' tab.
Return & Refund Policy
We take care of your concerns while you order at mapleherbs.com- you are requested to immediately get in touch with us, if you have received wrong or damaged products. All discrepancies must be reported to us within 2 days (48 hours) of the delivery of the order.
You can inform us through a call, chat or customer support email (support@mapleherbs.com). Customers may be asked to provide supporting image/s or video, in case of wrong products received. Our team will verify the requests made by the customer within 24 (twenty-four) business hours from the time of receipt of the complaint. Once the claim is verified as genuine and reasonable, mapleherbs.com will facilitate prepaid return pickup for the wrong product delivered. Please ensure, however, that the product is sealed and the tags, boxes and other packaging is intact, before handing over the incorrect item to our return pickup executive.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
While we work to ensure that the product information and related details on this website are correct, manufacturers may alter their product labels or product information without any prior notice, which may result in the actual product packaging to look different than shown on our website.
Statements and product benefits mentioned on our website have not been evaluated by the Food Safety and Standards Authority of India (FSSAI) or Food and Drug Administration (FDA).
For medicinal products, content on our website is not intended to be used to diagnose, treat, cure, or prevent any disease or health condition or to substitute advice given by medical practitioners, pharmacists or other licensed health care professionals. You should contact your health care provider immediately if you suspect any medical problem.
Please read the labels, warnings and instructions provided on packaging before consuming and do not rely solely on the information presented on our website.
Experience the convenience of free delivery to your doorstep on all our product ranges anywhere in India.
We source directly from the Brands, ensuring 100% authentic and unadulterated wellness for you.
No need to submit KYC documents for Customs clearance. Health and wellness easily accessible to all.
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